Delivery and Returns

Delivery Policy

Deliveries are made using Royal Mail or Parcel Force, dependant on weight and volume.

If you have been notified that your order has a tracking number, please track your delivery at: https://www.royalmail.com/track-your-item#/

Free shipping for UK orders, minimum order value of £15.00.

At the moment, we only offer delivery within the United Kingdom and are currently unable to deliver to Europe.

Lever Direct undertakes all best endeavours to ensure that your delivery arrives as soon as possible. Please allow up to 5 working days for arrival of orders.

Deliveries are subject to Royal Mail and courier operations and are subject to seasonal variations and adverse weather conditions. For any updates on your delivery, please log into your account or if you have still not received your order within the timescales above, please email customerservices@intervino.co.uk

Please do not hesitate to contact Customer Services at Lever Direct if you require any further information or assistance either via the customerservices@intervino.co.uk email address

Returns Policy

Lever Direct makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, please contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

Please allow up to 5 working days for arrival of orders. If you have not received your order within these timescales, customers should contact Customers Services at customerservices@intervino.co.uk